Terms of Service

Last updated: 19 September 2026 · Version 1.1

These Terms of Service (the "Terms") govern access to and use of the rayo.consulting website (including the www.rayo.consulting version) and the services available on it, provided by Rayo Consulting di Patriarchi Dylan ("Rayo Consulting", "we" or the "Owner"). Please read them carefully. The processing of personal data is described in the Privacy Policy and the Cookie Policy.

Art. 1 · Scope and acceptance

By accessing the site and using its content and features, you declare that you have read, understood and accepted these Terms. If you do not wish to accept them, please do not use the site.

These Terms apply to all visitors to the site. They do not constitute a contract for the supply of consulting services: any commercial relationship with Rayo Consulting is governed by separate written agreements, negotiated directly with the Owner.

Art. 2 · The site and its content

The rayo.consulting website is an informational showcase through which Rayo Consulting presents its business, its consulting and development services in the field of artificial intelligence, case studies, blog articles and contact channels.

The published content is for informational and educational purposes. Information about services, technologies, indicative prices, timelines and results is provided in good faith but does not constitute a contractual offer within the meaning of Art. 1336 of the Italian Civil Code (offer to the public), nor a binding commitment. Only written communications agreed with the Owner in the context of a specific engagement are authoritative.

We reserve the right to modify, suspend or remove the content and features of the site, in whole or in part, at any time and without notice.

Art. 3 · "Ray" virtual assistant ("as is" service)

The site offers "Ray", a conversational assistant powered by artificial intelligence, whose data processing is described in the Privacy Policy.

Ray is an artificial intelligence system, not a person, and states this clearly before and during the conversation, as required by Art. 50 of Regulation (EU) 2024/1689 (AI Act).

Ray is provided "as is" and "as available", with no guarantee of continuity, availability or freedom from errors. In particular:

The answers are generated automatically by a language model and, by the very nature of this technology, may contain inaccurate, incomplete or incorrect information.
Ray's answers do not constitute a quote, a contractual offer, or professional, legal, tax or any other kind of advice.
Information about pricing, timelines and feasibility is purely indicative: only written communications from the Owner are authoritative.
You must not make decisions based solely on the assistant's answers. We encourage you to verify any relevant information and to contact us directly for anything contractual.

Rayo Consulting is not responsible for decisions made or actions taken solely on the basis of the answers generated by Ray.

Art. 4 · Permitted use and prohibitions

You agree to use the site and the virtual assistant lawfully, fairly and in accordance with these Terms. In particular, it is prohibited to:

attempt to manipulate, bypass, "force" or circumvent the instructions, safety filters or purposes of the virtual assistant (for example through prompt injection or jailbreak techniques);
use the site or the assistant through automated systems (bots, crawlers, scraping) to collect content or data in bulk, unless expressly authorised in writing;
carry out activities that may overload, damage or compromise the operation, integrity or security of the site and its infrastructure;
enter unlawful, offensive or defamatory content into the chat or the forms, or personal data of third parties without being entitled to do so;
reproduce, distribute or reuse the content of the site in breach of Art. 5.

We reserve the right to restrict or block access to the site and the services in the event of improper use, abuse or breach of these Terms, without prejudice to any further action to protect our rights.

Art. 5 · Intellectual property

All content on the site (texts, blog articles, case studies, graphics, layout, visual elements, code and, in particular, the trademark and name "Rayo" and "Rayo Consulting") is owned by Rayo Consulting or the respective rights holders and is protected by the applicable intellectual and industrial property laws (Italian Law 633/1941 on copyright and Italian Legislative Decree 30/2005, the Industrial Property Code).

Copying, reproducing, distributing, publishing, modifying or reusing the content of the site, in whole or in part and by any means, is not permitted without the written authorisation of the Owner, except for the ordinary uses permitted by law (for example quotation with acknowledgement of the source and a link to the original page).

Art. 6 · External links and third-party services

The site may contain links to third-party websites and integrates services provided by third parties (for example Google Maps maps, analytics services and anti-bot protection). Such sites and services are subject to the terms and notices of their respective providers.

Rayo Consulting has no control over the content, policies or operation of third-party sites and services and accepts no responsibility for them. The presence of a link or an integrated service does not imply any collaboration, endorsement or guarantee on our part regarding the related content.

Art. 7 · Limitation of liability

To the fullest extent permitted by law, and without prejudice to the mandatory liability limits set by law (in particular towards consumers), Rayo Consulting is not liable for:

interruptions, suspensions, malfunctions or unavailability, whether temporary or permanent, of the site and the services available on it;
errors, inaccuracies or omissions in the informational content, including content generated by the "Ray" virtual assistant;
third-party content, products or services reachable through links or integrations (for example maps);
decisions made or actions taken by the user on the basis of the site's content or the assistant's answers;
damage resulting from improper use of the site or from force majeure.

Nothing in these Terms excludes or limits the Owner's liability where this is not permitted by law, including cases of wilful misconduct or gross negligence.

Art. 8 · Changes to these terms

We reserve the right to update these Terms at any time to reflect regulatory, technical or operational changes. The updated version will be published on this page with the new revision date and the updated version number.

Use of the site after the changes have been published constitutes acceptance of the updated Terms. We invite you to consult this page periodically.

Art. 9 · Governing law and jurisdiction

These Terms are governed by Italian law.

For any dispute concerning the interpretation, performance or validity of these Terms in relations with users acting in the course of their business, commercial or professional activity (B2B relations), the Court of Perugia (Foro di Perugia) shall have exclusive jurisdiction.

It remains expressly understood that, where the user is a consumer within the meaning of Italian Legislative Decree 206/2005 (Codice del Consumo, the Italian Consumer Code), the court of the place of the consumer's residence or elected domicile has jurisdiction, pursuant to Art. 33(2)(u) of that decree, where such jurisdiction is mandatory.

Art. 10 · Contact

For any questions about these Terms you can contact us:

Rayo Consulting di Patriarchi Dylan Registered office: Vocabolo Marcheggiane 56/C, 06012 Città di Castello (PG), Italy VAT number: IT 03988190546 Email: info@rayo.consulting Phone: +39 327 174 6038